Innovative Computer Management. Unmatched Reliability.
Do You Offer Public Wifi?
You’ve worked hard to build your business. Let us help protect it.
Helpdesk
We offer a full-service help desk to respond to issues fast. When someone has a problem give us a call, submit a ticket through email, your portal, or on the app.
Common Services:
- Helpdesk
- Remote Support
- Server Administration
- Office 365
- Email Administration
- Email Security
- Backup
- Remote Monitoring
- Patching / Updates
- Network Support
- On-site Support
- Threat Detection
- Domain, Active Directory, and Group Policy
- Advanced AI tools for Securing Everything
- And any IT related task you can throw at us.
Remote PC Support.
Expert IT help, anytime, anywhere. Resolve issues, update software, and boost performance—all remotely. Stay efficient with real-time solutions with real technicians just a click away.
Microsoft Help
New Employee need an account and licensing setup? Just submit a request and we will get their new workstation all setup and walk them through the whole onboarding process.
-We’re a Microsoft Partner.
Data Backup
Network + WiFi
Printer Support.
We have experience with integrating a wide range of print solutions into your business’s computer network. While we don’t manage or sell printers, copiers, or scanners directly, we commonly configure Printing equipment and make sure you can operate your business the way you intended.
Computer Repair
Let’s face it. Computers are great when they work but can really throw your whole day off when they don’t. Our services include everything you need to keep everyone working and keep your business moving. Sales, Support, and Maintenance.
Managed Antivirus
Office 365
Software Support
We have a long history of supporting many different software products. We sell and manage a lot of them directly. We also support vendors we don’t sell directly. We have experience with ERP systems, QuickBooks and accounting software, Microsoft Office products and countless others.
Why Companies are Making the Switch to Managed Services.
IT Security, and End User Support. Without the Overhead or Hassle.
Technology has grown exponentially year after year. So have the hassles that come along with managing all of it. MSP’s take the hassle out of managing a host of solutions. Server management, maintenance and equipment lifecycle, end user helpdesk support, protection, licensing, networking and firewalls. We centralize the management of it all enabling you to focus on running your business.
Griffin Technologies LLC.
Dixon, IL. 61021
(815) 288-0990
nick@griffinmsp.com
Let’s Keep in Touch!
Messaging Terms & Conditions
Messaging Terms & Conditions:
You agree to receive informational messages (appointment reminders, account notifications, etc.) from Griffin Technologies LLC. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at connect@griffinmsp.com. You can optout at any time by replying STOP.
Mobile SMS Messaging Privacy Policy:
Information collected:
We may collect information, such as name, phone number, and email address.
Use of information collected:
We may use the information we collect to perform the services requested including billing, customer service, appointment reminders and other administrative requests.
Sharing of information collected:
We may share information we collect with payment processors, legal authorities, partners so that these service providers can perform their normal duties. We do not share, sell, rent, or trade any information provided with third parties for promotional purposes.
As a current or prospective customer, you understand that you can text us STOP at any time to opt out of receiving SMS text messages from us. You can text us HELP at any time to receive help.
You understand that the messaging frequency may vary. Messaging & data rates may apply.
Your mobile information will not be shared with any third parties/affiliates for marketing/promotional purposes. All policies are followed as per CTIA guidelines 5.2.1. At any time if you want your information to be removed, you can contact us via our email address or regular mail.
FAQ
What does this all cost?
Cost is calculated based on endpoint count and services necessary. Schedule a free consultation with us and we can get you a quote.
What if I need a new computer?
We can quote you a new system that meets your company objectives. We will onboard it onto our platform and your network and hold your hand throughout the process making sure you are satisfied and able to continue doing what you do best.
Do you help with WiFi issues?
Yes! We have provided solutions to Schools, Hotels, Industrial, Restaurant and Office. We can definitely help.
Do you work on Cisco?
Yes. We can provide help with Cisco.
Do you sell or lease Printers or MFP units?
No, we do not. We provide support and aid in helping setup and making sure your products work well within your workflow. We have relationships with companies that provide the sales and leasing that we work with to facilitate the best solution.
How does the helpdesk work?
When we onboard you as a client, we install our remote monitoring and management system onto all of your assets, and we can securely remote into assist anytime you need us. You simply need to call, email, open your portal, or use the app to submit a request and we will get back to you quick to schedule the service. If it is something we can do without interrupting the user, we will work on it in the background and send be in touch when the ticket has been completed.
What if we need Cabling, Racking, and Buildout?
While it’s not something we do often anymore, we have a ton of experience in many different business sectors, installing structured cabling and building out data centers. It’s actually the humble core of how this all started. We know it all from the ground up. If this is a service, we can feasible provide we will quote it for you. We have also acted as a general contractor for large buildouts to make sure everything was done right from start to finish, coordinating with Electricians, Plumbers, and HVAC contractors to get the job done. One way or another we can get you there.
Privacy + Messaging Terms & Conditions
Messaging Terms & Conditions:
You agree to receive informational messages (appointment reminders, account notifications, etc.) from Griffin Technologies LLC. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at Connect@GriffinMSP.com. You can optout at any time by replying STOP.
Mobile SMS Messaging Privacy Policy:
Information collected:
We may collect information, such as name, phone number, and email address.
Use of information collected:
We may use the information we collect to perform the services requested including billing, customer service, appointment reminders and other administrative requests.
Sharing of information collected:
We may share information we collect with payment processors, legal authorities, partners so that these service providers can perform their normal duties. We do not share, sell, rent, or trade any information provided with third parties for promotional purposes. As a current or prospective customer, you understand that you can text us STOP at any time to opt out of receiving SMS text messages from us. You can text us HELP at any time to receive help.
You understand that the messaging frequency may vary. Messaging & data rates may apply.
Your mobile information will not be shared with any third parties/affiliates for marketing/promotional purposes. All policies are followed as per CTIA guidelines 5.2.1. At any time if you want your information to be removed, you can contact us via our email address or regular mail.
